Terms and conditions
Last updated: 9 November 2026
These terms are in three parts. Part 1 applies to everything. Part 2 applies to client work, part 3 to digital products such as software, templates and tools.
A Dutch translation is available. If the two differ, this English text prevails.
Part 1. General
Who these terms are from
Berend van Eerde is a sole trader in Arnhem, the Netherlands. Move it Media is his trade name for software and other digital products. Both names refer to the same business. In these terms, "Move it Media" and "the Contractor" both mean Berend van Eerde, trading as Move it Media.
- Address: Hardenbroeklaan 18, 6825 AH Arnhem, the Netherlands
- Dutch Chamber of Commerce (KvK): 81369077
- VAT: NL003561353B91
- Client work: mail@berendvaneerde.nl
- Products and support: support@moveit.media
What these terms cover
- Part 2, client work: every offer, quotation, assignment and agreement for services, such as motion design, animation and development.
- Part 3, digital products: every licence, purchase and free version of a digital product of Move it Media, such as software, extensions, templates and other files. Each product has its own page with its price, licences and requirements. That page, as it stood at the time of purchase, is part of these terms for that product.
Terms or conditions of a client or buyer apply only if Move it Media accepts them explicitly and in writing.
Privacy
How personal data is handled is set out in the privacy policy: moveit.media/privacy. It covers client work, purchases, licences, the mailing list, the websites and the products.
Law and disputes
Dutch law applies to these terms and to every agreement under them. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply. Disputes with a business go to the court of Gelderland, the Netherlands. If you buy as a consumer, the mandatory rules of your own country also apply, and you may also go to court in your own country.
If a provision of these terms turns out to be invalid, the rest stays in force. The invalid provision is then replaced by one that comes as close as the law allows to what was intended.
A change in the management or legal form of the business does not affect agreements already made.
If a situation is not covered by these terms, it is judged in the spirit of these terms. If a party does not always insist on strict compliance, it keeps the right to do so in other cases.
Changes to these terms
These terms may change. The date at the top shows the last change.
- For an ongoing client assignment, a change takes effect 30 days after it is published on this page or sent by email. If the client does not accept the change, the client may end the agreement up to the date the change takes effect, or on receiving the notice if that comes later. Minor changes may take effect at any time.
- For a product, a change never takes away what you already bought.
Contact
Questions about these terms: mail@berendvaneerde.nl or support@moveit.media.
Part 2. Client work
1. Definitions
- Client: the party that commissions a Service and has accepted these terms. This can be a Business or a Consumer.
- Business: a Client acting in the exercise of a profession or business.
- Consumer: a Client not acting in the exercise of a profession or business.
- Service: all work, in any form, performed by the Contractor for or on behalf of the Client.
- Assignment: the agreement to provide Services.
- Agreement: any agreement between the Contractor and the Client.
- Fee: the payment agreed with the Client for the Assignment.
2. Applicability
2.1 This part applies to all offers, quotations, agreements, Services and other actions of the Contractor for a Client.
2.2 Assignments must be confirmed in writing by the Client. If the Client does not do so, but agrees that the Contractor starts the Assignment, the contents of the offer are deemed agreed. Oral agreements bind the Contractor only once confirmed in writing.
2.3 If the Client is a Consumer, this part does not limit the rights that mandatory consumer law gives them. Article 13.5 does not apply to a Consumer.
3. Formation of the agreement
3.1 The Agreement is concluded when the Client accepts the Contractor's offer in time, or by written confirmation.
4. Duration of the agreement
4.1 The Agreement is entered into for an indefinite period, unless its nature implies otherwise or the parties explicitly agree otherwise in writing.
5. Ending the agreement
5.1 The Contractor and the Client may end the Agreement at any time by mutual consent.
5.2 The Client and the Contractor may each end the Agreement at any time with one month's notice.
6. Changes to the assignment
6.1 Any change to the Assignment, whether asked for by the Client or needed because of circumstances, counts as additional work if it costs more and as reduced work if it costs less. It is invoiced accordingly, unless agreed otherwise in writing.
6.2 If the Contractor has to do more work than agreed, or work under heavier conditions, because of circumstances unknown at the time of the quotation or the confirmation, the Contractor may charge the extra costs to the Client. If the Client does not agree to these costs, the Client may cancel the part of the Assignment that has not yet been carried out.
6.3 The Contractor may refuse a requested change, without being in default, if the change could affect the quality or quantity of the work to be delivered.
6.4 If the Client cancels an order in whole or in part, the work already done and the time reserved for it are charged to the Client in full, together with any costs made for the order.
7. Obligations of the client
7.1 Materials the Client supplies must be ready to use: text, images or video in a common file format, unless agreed otherwise in writing.
7.2 By supplying materials, the Client declares that they are free of third-party rights, or that the Client has permission from the owners to use them for the Assignment. The use of protected material, also internally by the Client, is at the Client's own risk.
7.3 If fonts are installed or used on hardware that the Contractor does not own, the Client is responsible for the necessary font licences.
7.4 The Client provides in time all information and instructions that are needed for the Assignment, or that the Client should reasonably understand are needed. If they are missing or late, the Contractor may suspend the work. Extra costs from the delay are for the Client.
8. Quotations
8.1 Quotations are non-binding, unless stated otherwise.
8.2 A quotation is valid for 30 days from its date.
8.3 If the information the Client gave for the quotation turns out to be incorrect, the Contractor may adjust the quoted prices.
9. Prices
9.1 All prices, on the websites, in quotations, on invoices and elsewhere, exclude VAT and other government levies.
9.2 Prices are subject to typing errors. The Contractor is not liable for the consequences of such errors.
9.3 A combined quotation does not oblige the Contractor to carry out part of the Assignment for a matching part of the price. Offers and quotations do not apply automatically to future Assignments.
9.4 The Contractor may ask for an advance payment, carry out the Assignment in phases and invoice each completed phase separately.
9.5 Shipping costs, if any, may be charged to the Client.
10. Creating the work
10.1 The parties agree in writing what is to be made. The Contractor carries out the work with care, based on the information from the Client. The Client guarantees that this information is correct, complete and consistent.
10.2 The Contractor may, but does not have to, check that information. If it turns out to be incomplete or incorrect, the Contractor may suspend the work until the Client has corrected it.
11. Carrying out the agreement
11.1 The Contractor carries out the Agreement to the best of their knowledge and ability, and according to professional standards.
11.2 The Contractor may have certain tasks carried out by third parties. Articles 7:404 and 7:407(2) of the Dutch Civil Code do not apply.
11.3 Article 7:409 of the Dutch Civil Code does not apply: if the Contractor dies, the heirs do not have to complete the Assignment.
11.4 If the Agreement is carried out in phases, the Contractor may invoice each completed phase and ask for payment. The Contractor does not have to start the next phase until that invoice is paid and the Client has approved the previous phase in writing.
12. Delivery time
12.1 A delivery date given by the Contractor is an estimate, unless explicitly agreed otherwise in writing.
12.2 Missing a delivery date, for whatever reason, does not entitle the Client to compensation, unless agreed otherwise in writing.
13. Payment
13.1 The Client pays invoices by bank transfer, in advance and no later than the due date on the invoice, unless agreed otherwise in writing. After the due date the Client is in default by law, without a reminder being needed.
13.2 All costs the Contractor makes for the Agreement are for the Client.
13.3 If the Client pays late, the Client owes the outstanding amount, the interest and the costs of collection, both out of court and in court, as set out in article 14.
13.4 The payment becomes due at once if the Client is declared bankrupt, applies for a suspension of payments, has assets seized, dies, or is wound up or dissolved. In those cases the Contractor may also end or suspend the Agreement, or the part not yet carried out, without notice or a court order, and keeps the right to claim damages.
13.5 An objection to the amount of an invoice does not suspend the obligation to pay.
14. Collection costs
14.1 If the Client does not meet their obligations in time, all reasonable costs of collecting payment out of court are for the Client.
14.2 For a Business, these costs are charged according to Article 6:96(2)(c) of the Dutch Civil Code and the Decree on compensation for extrajudicial collection costs.
14.3 For a Consumer, the Contractor may charge at most the amount allowed by that Decree, and only after a reminder that gives the Consumer fourteen days to pay.
14.4 Costs of court proceedings and enforcement are also charged to the Client.
15. Suspension
15.1 If the Client does not meet an obligation under the Agreement, in whole, in part or in time, the Contractor may suspend their own obligations. If the Client meets an obligation only in part or not properly, suspension is allowed only if the shortcoming justifies it.
15.2 The Contractor may also suspend their obligations if, after the Agreement was made, circumstances give good reason to fear that the Client will not meet their obligations; if the Client was asked for security when the Agreement was made and does not give it, or gives too little; or if circumstances make carrying out the Agreement impossible, or make it unreasonable to expect the Contractor to carry it out unchanged.
15.3 The Contractor keeps the right to claim damages.
16. Termination
16.1 If the Client does not meet an obligation under the Agreement, in whole, in part, in time or properly, the Contractor may terminate the Agreement with immediate effect, unless the shortcoming is too small to justify it.
16.2 The Contractor may also terminate the Agreement with immediate effect if:
- after the Agreement was made, circumstances give good reason to fear that the Client will not meet their obligations;
- the Client was asked for security when the Agreement was made and does not give it, or gives too little;
- because of delay caused by the Client, the Contractor can no longer be expected to carry out the Agreement on the original terms;
- circumstances make carrying out the Agreement impossible, or make it unreasonable to expect the Contractor to keep it unchanged;
- the Client is declared bankrupt, applies for a suspension of payments or debt restructuring, or has all or part of their assets seized;
- the Client is placed under guardianship, or dies.
16.3 Termination is done by written notice, without a court order.
16.4 When the Agreement is terminated, everything the Client owes the Contractor becomes due at once.
16.5 If the Contractor terminates the Agreement on one of these grounds, the Contractor is not liable for the resulting costs or damage. If the termination is caused by the Client, the Client is liable for the damage the Contractor suffers.
17. Liability
17.1 The Contractor is liable for damages only as set out in this article.
17.2 The total liability of the Contractor for a failure in carrying out the Agreement is limited to direct damage, up to the Fee agreed for that Agreement, excluding VAT. The total compensation for direct damage is never more than €200.
17.3 The Contractor is not liable for indirect damage, such as consequential loss, lost profit, missed savings, loss of data or business interruption.
17.4 Liability for a failure arises only if the Client gives the Contractor written notice of default without delay, with a reasonable period to put the failure right, and the Contractor still fails after that period. The notice describes the failure as precisely as possible, so the Contractor can respond properly.
17.5 The Client reports damage in writing as soon as possible after it arises. This is a condition for any right to compensation.
17.6 The Client indemnifies the Contractor against claims of third parties for damage caused by a defect in a product or system that the Client delivered to a third party and that partly consists of work by the Contractor, unless the Client proves that the damage was caused by that work.
17.7 The limits in this article do not apply to damage caused by intent or gross negligence of the Contractor.
18. Force majeure
18.1 In case of force majeure, the Agreement is suspended or may be terminated, without any obligation to pay damages. Force majeure includes civil unrest, mobilisation, war, transport disruptions, strikes, lockouts, business interruptions, supply delays, fire, flooding, import and export restrictions, and failures of the Contractor's own suppliers, whatever their cause.
19. Warranty
19.1 The Agreement is an obligation to do one's best, not an obligation to achieve a result. The Contractor guarantees that the Services are carried out properly and as agreed.
19.2 The warranty applies to use both in and outside the Netherlands.
19.3 If a delivered Service does not meet that warranty, the Contractor repairs or redoes it free of charge, within a reasonable period after being notified.
19.4 The warranty covers defects reported within 30 days of delivery. After that, all costs of repair or replacement, including administration, shipping and travel, are for the Client.
19.5 The warranty does not apply to a defect caused by careless or improper use, or by changes the Client or third parties made to the delivered work. The Contractor is not liable for damage from such defects.
19.6 The warranty also does not apply to a defect caused by circumstances outside the Contractor's control, such as power cuts or failures of third-party services needed for the Agreement.
20. Confidentiality
20.1 Both parties keep confidential all confidential information they receive about the other party's business. This also applies to their employees and to third parties they engage for the Agreement.
20.2 Information is confidential if a party has marked it as such, or if its nature or context makes that reasonable to assume.
21. Intellectual property
21.1 All intellectual property rights arising from the Agreement, such as copyright, design rights and patent rights, belong to the Contractor, unless explicitly agreed otherwise in writing.
21.2 Scripts, templates, animations, project files and other tools that the Contractor uses or develops for the Agreement remain the property of the Contractor, unless explicitly agreed otherwise.
21.3 Unless the nature of the work makes it impossible, the Contractor may always be credited by name on or near the work, or remove that credit. The Client may not publish or reproduce the work without the Contractor's name, unless the Contractor agreed in writing.
21.4 The Client respects the intellectual property rights of third parties and indemnifies the Contractor against claims about them.
21.5 The Contractor may use the work for their own promotion, unless agreed otherwise in writing.
21.6 The Client may not sell, rent out, distribute, pass on to third parties or otherwise exploit commercially any scripts, templates, animations or project files the Contractor provides, unless agreed otherwise in writing. They are for use within the Client's own organisation only. If the Client breaches this, the Contractor may take legal action and claim damages.
21.7 The Client may use the delivered end result, such as a rendered video, for the purpose agreed in the Assignment, including publishing it. Article 21.6 applies to the source files and tools, not to that end result.
21.8 The Client may not use the delivered work, its source files or the Contractor's tools to train or develop AI or machine-learning models, or have others do so, unless agreed otherwise in writing. Publishing the end result as allowed in article 21.7 is not a breach, even if the platform or others then use it for AI. Licensing the work separately to a third party for AI use is not allowed. The Client may use AI tools to edit the work for the agreed purpose. For the source files and tools, the Client only uses AI tools whose provider does not train on them.
22. Personal data in client work
22.1 Personal data the Client provides is treated with care and kept confidential. It is used only to carry out the Agreement and to handle complaints, and it is not lent, rented out, sold or otherwise passed on to third parties, except where the law requires it or to a third party engaged under article 11.2. The privacy policy sets out the details.
22.2 The Contractor may contact the Client for customer satisfaction research. The Client can say at any time that they do not want this.
Part 3. Digital products
23. What this part covers
23.1 This part applies to every digital product sold or given away under the name Move it Media: software, extensions and plug-ins, templates, presets and other files. Free versions fall under it too.
23.2 The products are made for professional use: by freelancers, studios and agencies.
23.3 The product page of each product states its price, its licences, what the free version includes if there is one, and on which software and versions it works. Product pages are listed on moveit.media.
23.4 If you buy as a consumer, nothing in this part limits the rights the law gives you, for example when a product does not work as described or needs an update to keep working.
24. Who sells to you
24.1 Products are sold by Creem (Armitage Labs OÜ, Tallinn, Estonia), the merchant of record of Move it Media. Creem is the seller: it takes the payment, adds VAT where it applies and sends you the invoice. Creem's own terms also apply to the purchase. If Creem's terms and these terms conflict about the purchase, Creem's terms prevail. When the product page names another seller, that seller takes the payment, delivers the licence and makes refunds, under its own terms.
24.2 Move it Media grants the licence, delivers the product and gives support.
24.3 When the product page says a licence is sold on request, Move it Media sells it directly to you as a business, on invoice. Part 2, articles 13 and 14, then apply to the payment.
25. Prices and VAT
25.1 Prices are in euros and exclude VAT. VAT, if any, is added at checkout, at the rate of your country. Businesses with a valid VAT number can enter it at checkout. The VAT is then reverse charged.
25.2 The price that applies is the one on the product page and at checkout at the time of purchase.
26. Delivery
26.1 You receive your licence key or download link by email right after payment. Software itself is a download from the product page.
26.2 Enter your email address carefully. If a wrong address stops the delivery, contact support@moveit.media.
27. Your licence
27.1 You buy a licence once and keep it, unless the product page says the product is sold as a subscription.
27.2 A licence is for the number of people (seats) you bought. A seat is one person, on up to two computers that this person uses, unless the product page says otherwise.
27.3 You may use the product, and what you make with it, in commercial work. This also applies to a free version.
27.4 You may not resell, share or publish the product itself, its files or your licence key. A template stays a template for your own use: you may use it in the work you deliver, but you may not pass on the template files themselves.
27.5 You may not remove or work around a licence check.
27.6 A licence key that is shared or published can be deactivated. Software then falls back to its free version, if it has one.
27.7 Activating a licence key needs an internet connection. Some software also needs one from time to time, for example to check the licence again or for features that use an online service, such as loading data from Google Sheets.
28. Refunds
28.1 If a product doesn't work on your system and support can't fix it, you get your money back. Email support@moveit.media within 30 days of your purchase. The seller makes the refund, and your licence key is deactivated.
28.2 Where a product has a free version, try it first: the product page says what it includes.
28.3 If you are a consumer in the EU or the UK, you normally have 14 days to withdraw from a purchase. For a download or licence key, that right ends when delivery starts, if you agreed to that at checkout. Creem's terms set out how this works.
29. Updates
29.1 Updates to the version you bought are free: bug fixes, small features and support for new versions of the software the product runs in. This lasts until a new major version ships or development ends (see article 30), and as long as the host software still supports the technology the product is built on.
29.2 A new major version may be a paid upgrade. The product page states the upgrade terms. If you don't upgrade, you keep the version you have, and its installer stays available for download.
30. End of support
30.1 When a new major version ships, or when development of a product ends, the version you have keeps getting fixes for 12 more months: only for bugs that stop a feature you paid for from working, on the versions of the host software supported at that time. No new features, and no support for new versions of the host software.
31. Support
31.1 Email support@moveit.media. Every product is made by one person. The aim is to answer within two working days. During holidays it can take longer.
32. Your work and your data
32.1 You remain the owner of your files, projects and everything you make with a product.
32.2 A product accesses your data only as described in the privacy policy.
32.3 If you connect a product to a service of another company, such as a Google account, your use of that service also falls under that company's own terms.
33. Use with care and liability
33.1 Some products change your project files: they create, change or remove parts of them. Save your project before you use a product on it, and keep a backup of work that matters.
33.2 Move it Media is not liable for damage caused by improper use, by use with software, versions or hardware that the product page does not list as supported, or by loss of a product through your own actions.
33.3 Liability of Move it Media for damage is limited to the amount you paid for the licence. This includes damage from lost or corrupted files, lost working time and missed deadlines.
33.4 These limits do not apply to damage caused by intent or gross negligence, or to liability that the law does not allow to be limited, such as liability for a defective product under product liability law. If you buy as a consumer, the protection that the law of your country gives you stays in place.